SAles

One of the most important and critical jobs is seeing that your sales force is properly trained. Besides mastering a host of selling skills today salespeople must be thoroughly familiar with the products or services they are selling, understand the company’s operations and sales policies, and be aware of basic marketing procedures. All of this requires training the scope and depth undreamed of a few decades ago.

Call center

Call Center, or telemarketing, is an enhanced skill set, required to do all types of sales and service business. It can be inbound, outbound or blended. It is used by organizations to research for future business, used to promote new products or collect on old transactions; it is used for fund raising, customer service and support, campaign penetration, test marketing or the prominent use of generating new business.

management

With Management Training you will learn how to build an empowered and motivated team, harness the power of individuals, and create a proactive, customer-focused and results-oriented culture.

leadership

We offer open forum training events, customized in-house training and business consulting services.